RETURN PRODUCT AND ORDER CANCELLATION POLICY

HB will issue a credit or replacement for unused Products when:

• There is a product defect or shipping issue (damage, lost shipment, etc.).

• Customer follows HB’s return authorization process.

 

Returns will not be accepted if:

• Products were improperly stored or handled.

• Customer refused or was unavailable for delivery.

 

For product manufacturing complaints or delivery issues, contact HB Customer Service.